Customer Care

This website is designed and managed by Cadency of Eden's Emporium L.L.C. As the official shop parter of Rachel Stacy Music, we're here to make your purchasing experience a seamless one. 

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Please feel free to reach out to our customer care team at Team@CadencyCustom.com, or via the form below with any questions, concerns, or inquiries. We will gladly get back to you within 2- 4 business days. 

Privacy & Safety

Effective Date: August 6, 2025

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At Cadency, a DBA of Eden's Emporium L.L.C., your privacy and trust are deeply valued. We are committed to protecting your personal information and maintaining transparency about how we collect, use, and share your data.

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What We Collect

When you shop with us or interact with one of our managed sites, we may collect:

• Your name, email address, phone number, and shipping/billing addresses

• Payment information (processed securely via third-party providers)

• Order history and customer service interactions

• Browsing behavior and site usage data (via cookies and analytics tools)

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How We Use Your Information

We use your information to:

• Fulfill orders and provide customer service

• Process secure payments

• Send you order updates, confirmations, and occasional marketing communications (only with your consent)

• Improve your experience on our website

• Comply with legal obligations

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Sharing Your Information

We never sell your personal data. We only share it with trusted service providers that help us run our business—such as payment processors, shipping carriers, and email platforms. These partners are held to high standards of privacy and security.

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Your Rights

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing emails at any time using the unsubscribe link

• Request details on how your data is used

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To exercise your rights, email us at team@CadencyCustom.com.

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Data Security
We take data security seriously. Your information is encrypted and stored using industry-standard security practices to keep it safe.

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Cookies
Our website may use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can adjust your cookie preferences in your browser settings, if cookies are enabled on the site.

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Updates
This Privacy Policy may be updated periodically. We encourage you to review it regularly. Continued use of our site after updates indicates your acceptance of the revised policy.

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Contact Us
If you have questions about this policy or how your data is handled, please contact us at: team@CadencyCustom.com

Eden’s Emporium L.L.C. | Dallas–Fort Worth, TX

Shop Partner of Rachel Stacy Music